Best Hosting Solution

HostingRQ provides web hosting to many clients, and we have a responsibility to protect each client and to provide the best services available. The following guidelines were designed to ensure these obligations are met.

Content All services provided by HostingRQ may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene or material protected by trade secret and other statute, and invasion of privacy. The subscriber agrees to indemnify and hold harmless HostingRQ from any claims resulting from the use of the service which damages the subscriber or any other party.

Pornographic content and Sex-related All pornographic content and sex-related merchandising is prohibited on all HostingRQ servers. This includes sites that may infer sexual content or links to adult content elsewhere. HostingRQ will be the sole arbiter in determining violations of this provision.Also prohibited are sites that promote any illegal activity or present content that may be damaging to HostingRQ servers or any other server on the Internet. Links to such materials are also prohibited.

Sites We Do Not Host We do not permit the hosting of excessive Anime, Manga, Movies, MP3 and Torrent Files. Sites using their accounts for Backup Storage and File Download/Mirror distribution services are also not permitted. Sites breeching this policy may have their files removed without notice. Accounts that repeately ignore this warning will be suspended.

Illegal Usage HostingRQ servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC bots. The subscriber to HostingRQ service agrees to indemnify and hold harmless HostingRQ from any claims resulting from the use of the service that damages the subscriber or any other party. HostingRQ will be the sole arbiter as to what constitutes a violation of this provision.

Adult Content Due to special system and network requirements of adult oriented sites, pornography and sex-related merchandising are prohibited. This includes sites that may infer sexual content, or links to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the Internet. Links to such materials are also prohibited. Server Resource Any website that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given an option of either paying extra (which depends on the resource needed) or reducing the resource used to an acceptable level. HostingRQ shall be the sole arbiter of what is considered to be a high server usage level.

CGI/PHP/ASP Scripts Cgi script sharing with domains not hosted by HostingRQ.com is not allowed. Any cgi-scripts deemed to be adversely affecting the server performance or the network integrity will be shut down without prior notice. Chat Rooms HostingRQ does not allow clients to install their own chat rooms. Chat rooms tend to be large system hogs and we cannot permit it as an account option. HostingRQ does provide a choice of Java chatrooms which should meet most users' needs and run without hindering the performance of the machine of our servers.

Background Running Programs and Cron Jobs HostingRQ does not allow background Daemons such as IRC bots; eggdrop; BitchX; XiRCON; and any other program that interferes with normal server operation.

IRC HostingRQ does not allow IRC or IRC bots to be operated on our servers.

Backups HostingRQ performs backups on all servers to ensure critical files are never lost. However HostingRQ is NOT responsible for lost data, time, income or any other resource due to faulty backups or non-existant backups.

Client Responsibility The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of HostingRQ's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents, FTPing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of HostingRQ to provide this knowledge or support outside matter specific to HostingRQ servers.

UCE (Unsolicited Commerce Email) - SPAM Spamming, or the sending of mass unsolicited email, from or through a HostingRQ server or using an email address that is maintained on a HostingRQ machine is STRICTLY prohibited. HostingRQ will be the sole arbiter as to what constitutes a violation of this provision. If you engage in any of the foregoing activities using the service of another ISP or IPP, but channeling activities through a HostingRQ server as a maildrop for responses, you are in violation. Violators will be assessed a minimum of $200.00 fine and will face an immediate suspension.

Server abuse Any attempts to undermine or cause harm to a HostingRQ server or customer of HostingRQ is strictly prohibited.

Any sub-networks of HostingRQ and dedicated servers must adhere to the above policies. The failure to meet or follow any of the above guidelines are grounds for account deactivation. We reserve the right to remove any account without prior notice.

Software Distribution HostingRQ.com's shared Web Hosting accounts are not to be used for the purposes of distributing software and multimedia products. If you wish to distribute software and/or multimedia files, please contact sales @ HostingRQ.com for special arrangement.

Multimedia Files Multimedia files are defined as any graphics, audio, and video files. HostingRQ.com Web Hosting accounts are not to be used for the purposes of distributing and storing unusual amount of multimedia files. Any Web site whose disk space usage for storing the multimedia files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using unusual amount of multimedia files.

Domain Names HostingRQ.com will take necessary steps to register domain names on behalf of the client when requested. However, clients are responsible for renewing their domain names. HostingRQ.com does not take responsibility for failing to renew domain names. If your domain name was registered via our company, you must check and take appropriate actions to renew a domain that is about to expire. We do not handle renewals unless specifically asked for by sending a ticket to our helpdesk.

We will make every effort to register, transfer and/or renew your requested domain name. This is not a guarantee that your requested domain name is available for registration, transfer and/or renewal. Your domain name may go unregistered, untransferred and/or renewed, due to circumstances beyond our control, such as registry, software and other problems or outages, and will not be grounds for compensation of financial loss.

An order for domain name registration, transfer and/or renewal, does not guarantee domain name registration, transfer and/or renewal. Domain names will not be registered, transferred and/or renewed until payment is received. If requested domain name is paid for, to us and subsequently not registered, transferred and/or renewed by by, the domain registration fee will be refunded.

If we register domain names on your behalf and you refute the entire charge or if we must issue a full refund, your domain name will be forfeited and your domain name becomes the property of HostingRQ. This also applies to any special promotional offers whereby a domain name is included as part of a promotional offer. Note, this only applies to domain names we register on your behalf.

Database Any database stored on HostingRQ.com servers shall be limited in size to 20% of the total disk space allotted for a particular domain.

Actions Taken by HostingRQ The failure by a customer to meet or follow any of the above policies/terms is grounds for account deactivation. HostingRQ will be the sole arbiter as to what constitutes a violation of the AUP. HostingRQ reserves the right to remove any account without prior notice. When HostingRQ becomes aware of an alleged violation of its AUP, HostingRQ will initiate an investigation. During the investigation, HostingRQ may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, HostingRQ may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, HostingRQ will notify the appropriate law enforcement authorities of such violation.HostingRQ does not issue credits for outages incurred through service disablement resulting from AUP violations.

Costomers agreement HostingRQ customers agree to indemnify and hold harmless HostingRQ from any claims resulting from the use of our services that damages them or any other party. The HostingRQ service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement.HostingRQ expressly disclaims any representation or warranty that the HostingRQ service will be error-free, secure or uninterrupted. No oral advice or written information given by HostingRQ, its employees, licensors or the like, will create a warranty; or may you rely on any such information or advice. HostingRQ and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service. HostingRQ will be the sole arbiter as to what constitutes a violation of this provision.

Commercial Advertising - Email Spamming, or the sending of unsolicited email, from a HostingRQ server or using an email address or domain that is maintained on an HostingRQ machine as reference is STRICTLY prohibited. HostingRQ will be the sole arbiter as to what constitutes a violation of this provision.

Misuse of System Resources Any attempt to undermine or cause harm to a server, or customer, of HostingRQ is strictly prohibited. This includes, but is not limited to: using programs that consume excessive CPU time; allowing the use of mail services, mail forwarding capabilities, or autoresponders other than for the customer's own account; resale or subleasing or subletting (free) use of disk space without an appropriate reseller agreement; use of servers for backup of files unrelated to the web site of the account; or resale or remote access to CGI scripts installed on our servers. Operation of IRC servers or IRC bots on our servers will result in an immediate suspension of service.

Cancellation Cancellation can be made via email to billing department along with your username and domain name. Although no notice is required, and there is no cancellation fee, all fees paid for service up to the notice of cancellation are non-refundable.

Suspension Activity which results in a suspension or deactivation of an account will result in a forfeiture of fees paid. Complaints made regarding abuses of an account will be grounds for suspension. Disclaimer: HostingRQ will not be responsible for any damages your business may suffer. HostingRQ makes no warranties of any kind, expressed or implied for services we provide.

HostingRQ disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by HostingRQ and its employees. HostingRQ reserves the right to revise its policies at any time. All sub-networks, distributive hosting sites, and dedicated servers of HostingRQ must adhere to the above policies.